Equal Opportunities Policy Statement
- The Company seeks to employ a workforce which reflects the diverse community at large because it values the individual contribution of people irrespective of gender, age, marital status, disability, sexual orientation, race, religious belief, family status or membership of the Traveller community.
- All employees will be treated with dignity and respect. The Company will use its best endeavours to provide a working environment free from unlawful discrimination, harassment or victimisation on the grounds of gender, age, marital status, disability, sexual orientation, race, religious belief, family status or membership of the Traveller community.
- The Company recognises its legal obligations including those under the Employment Equality Act 1998 – 2015, Protection of Employees (Fixed Term Work) Act 2003, Protection of Employees (Part-time Work) Act 2001 and The Gender Pay Gap Information Act 2021.
- The Company undertakes to review periodically its selection criteria and procedures to maintain a system where individuals are selected, promoted and treated solely on the basis of their merits and abilities.
- The Company will not tolerate acts which breach this policy and all instances of such behaviour or alleged behaviour will be taken seriously, fully investigated and may be subject to the disciplinary procedures of the business.
- If an existing employee becomes disabled the Company will make every effort to retain him or her within the workforce whenever reasonable and practicable.
- Whenever reasonably practicable to do so the Company will install, in existing premises, facilities for people with disabilities. Whenever the business invests capital in new or refurbished premises every practicable effort will be made to provide for the needs of staff and customers with disabilities.
- The Company undertakes to distribute and publicise this policy statement to all employees and elsewhere as from time to time appropriate.
- Any employee who believes that they may have been subjected to treatment which breaches this policy may raise the matter through the grievance procedure of the Company.
Corporate & Social Responsibility Policy
The Company recognises that we are responsible for all our activities to our employees, clients, service providers and the broader society in which we operate. We are dedicated to always conducting ourselves responsibly and reasonably to ensure that a full contribution is made to our social and local economic development whilst improving the quality of life of all our members of staff.
As part of our on-going commitment, this policy is reviewed and updated annually by the Management Committee.
Our goal is to behave ethically and with integrity in the communities where we work directly and indirectly, and to respect cultural, national, and religious diversity. We recognise that our business activities interact and may have an impact on the environment making our objective to deliver a quality service to our clients while minimising our effects on the environment.
Our commitments are to:
- Identify the environmental issues associated with our core activities and manage them appropriately.
- Promote efficient use of resources.
- Prevent pollution and conduct our business in an environmentally responsible manner.
- Strive to increase the recycling of waste materials associated with our business.
- Communicate this policy to our staff and/or contractors with the aim of ensuring awareness and encouraging environmentally sustainable behaviour.
- Comply with the statutory and regulatory environmental requirements pertaining to our business operations.
As part of our commitment to the education sector and any surplus frames new or second hand are distributed to third world communities.
Our Customer Service Policy
The Company policy on client care is to continuously pursue our commitment to providing a high standard of client service and care which meets the special needs of our clients. This is is driven by developing long-term, loyal relationships with all our customers. It is the policy of Vision 2 Opticians to act with the utmost integrity when dealing with any existing or potential customer. We are committed to communicating fully with our customers through a variety of mediums including online social media, general media, customer forums and presence at industry events.
